ABC Motors is looking for an experienced and results-driven Body & Paint Workshop Manager to lead the daily operations of our Body & Paint facility and drive operational excellence across productivity, quality, customer satisfaction, and profitability. This role is ideal for a strong leader with solid technical knowledge in automotive body repairs and paint operations, combined with excellent people management and process improvement skills.

Key Responsibilities

• Manage the overall operations of the Body & Paint Workshop.
• Ensure achievement of departmental sales, productivity, and profitability targets.
• Monitor workshop efficiency, technician productivity, and repair cycle times.
• Ensure high-quality repairs in line with OEM and insurance standards.
• Oversee insurance repair processes, estimates, approvals, and claim follow-ups.
• Manage and monitor the Body & Paint warranty process, including warranty claim validation, documentation, submission, and compliance with OEM requirements.
• Ensure warranty repairs are completed within required timelines and standards.
• Minimize warranty claim rejections through proper process control and quality assurance.
• Drive customer satisfaction and timely vehicle delivery.
• Manage workshop manpower planning, training, and performance.
• Control workshop costs, consumables, and inventory.
• Ensure compliance with safety, environmental, and operational procedures.
• Work closely with Parts, Service Advisors, Insurance Partners, and OEM representatives.
• Lead continuous improvement initiatives to enhance workshop performance.

Key Requirements

• Diploma or Degree in Automotive Engineering, Mechanical Engineering, or related field.
• Minimum 5–7 years’ experience in Body & Paint operations.
• Proven experience in workshop management within the automotive industry.
• Strong knowledge of panel beating, paint processes, insurance repairs, and estimating.
• Excellent leadership and team management skills.
• Strong analytical and reporting capabilities.
• Customer-focused with strong communication skills.
• Ability to work under pressure and manage operational targets.
• Familiarity with dealership management systems and OEM standards will be an advantage.

Key Competencies

• Leadership & People Management.
• Operational Planning.
• Problem Solving & Decision Making.
• Customer Service Orientation.
• Financial & KPI Management.
• Quality Focus.
• Process Improvement.
• Time Management.

What We Offer

• Competitive remuneration package.
• Performance-driven environment.
• Career growth opportunities.
• Exposure to multiple automotive brands.
• Professional and dynamic workplace.

Closing Date: 5 th June 2026

Job Profile

• Diploma/Degree holder in Marketing.
• Produce engaging content both online and offline that converts target customers.
• Assist in successful marketing campaigns.
• Explore different acquisition channels, from pay per click campaigns to event management.
• Good communication skills, both written and verbal.
• Ability to work effectively both individually and in a team.
• Dynamic and pleasant personality.
• Good knowledge of Microsoft Office tools.
• Ability to handle multi-tasks.

The Company reserves the right at any point in time to discontinue the recruitment process and/or not to make any appointment following this advertisement and/or interviews.

Apply Now

Closing Date: 5 th June 2026

Responsibilities

• Greet customers in a timely and friendly manner.
• Promote and sell our services to new and existing customers (Individual and Corporate).
• Follow up with clients’ appointments.
• Generate service order estimates/quotes for customers.
• Provide an exceptional customer experience to drive loyalty.
• Excellent customer service, interpersonal and communication skills.
• Ensure an excellent after-sales service by conducting close follow up.
• Keep record of all sales leads and update the customer database.

Requirements

• HSC or Diploma.
• At least 1-2 years of working experience (Automotive Sector would be an advantage).
• Valid Driving License.
• Proficiency in English/French.
• Good knowledge of MS Office Tools.

The Company reserves the right at any point in time to discontinue the recruitment process and/or not to make any appointment following this advertisement and/or interviews.

Apply Now